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90-Day Guarantee


This program is applicable for IPL HAIR REMOVAL handset only. 


How to claim your money back: 

  1. To be eligible to claim a refund, individuals must have purchased The Prettyology Laser Hair Removal Handset from website

  2. The purchase must be made between 00.00 (GMT+8) 1st January 2022 and 23.59 (GMT+8) 31st December 2022.

  3. On the day you receive your order, send an email to our customer care team at with subtitle “90 Day Money Back Guarantee” and some details:
    Your Name:
    Phone number:
    Date Received:

  4. Trial day will count from the date you received your IPL handset, but for no more than 90 Days.

  5. 8 treatment must be completed without skipping, 1 week 1 - 2 treatment with1 week apart for second treatment (at least 2 months), and take before & after treatment for record.

  6. If there isn't any result of hair reduction, kindly email us your 8 photos at with your details, your application will be reviewed.

  7. Applications of 90 Day Money-Back Guarantee  submission must be within 90 days of the date you received your IPL handset.

  8. ALL photos should have valid time & date stamps.

  9. Incomplete or illegible claims will not be refunded. If your application does not meet our return requirements, refund will be rejected. 

  10. Once application approved, please return the handset (in its original packaging) to the correct address provided by our customer service team.

  11. Incomplete, indecipherable or illegible claims will be deemed invalid.

  12. Postage fees for the sending and return of our product are the fully responsibility bare by the claimant and will not be refunded.

  13. Any FREE GIFT including the purchase of the Handset should also be returned.

  14. Once returned, our Handset's purchase price will be refunded to you after deducting discounts and the payment transaction fees.

  15. Payment transaction fees rate varies depending on the payment method you used but usually ranges between 0.8% and 9% plus certain fixed fees.

  16. Damaged, stained, scratched and battered Handsets or missing parts of the purchase will only be eligible for 40% refund of the full amount.

  17. The Prettyology reserves the right to change or modify any of the terms and conditions contained in the “90 Day Money Back Guarantee” of the Sites, at any time and at our own discretion.

  18. We reserved the ultimate right to reject service to anyone and only for specific and reasonable reasons that any reasonable person would agree to present a danger, health risk or obvious disruption to our ability to conduct business.